Pampered Chef Reviews

I have to say, I am very disappointed with your seller, Susan Key, (all details have been sent to you via email)
I am a small business owner on Etsy, so I understand the importance of running a small business. I also understand the importance of being honest. I am also an independent sales consultant for my own ventures and I know my company sure wouldn't allow the behavior that Pampered Chef is allowing from Susan Key.
Susan made a purchase from my Etsy shop for a digital file. However, if you check in my video and attached screenshots, she downloaded the file, then proceeded to very rude because I am assuming she changed her mind. Because I wouldn't do a service for her that I do not offer, she then decided to write FALSE feedback then proceeded to talk quite rudely letting me know she was leaving bad feedback for not giving her what she wanted (in a sense, you can read the message for yourself to see) I have sent them to your customer service and am happy to provide them to anyone interested.
While my business transaction may not interest you, she is clearly using your name in her disgusting responses and actions, thus making your brand look quite bad. I know my consulting company would frown upon this behavior and the fact the Pampered Chef allows someone who is dishonest to use their name and act this way with such poor and dishonest business ethics is such a shame. You are a brand I did admire, but the behavior of your own consultant as I have shown is truly disgusting and disappointing.

I have to say, I am very disappointed with your seller, Susan Key, (all details have been sent to you via email)

I am a small business owner on Etsy, so I understand the importance of running a small business. I also understand the importance of being honest. I am also an independent sales consultant for my own ventures and I know my company sure wouldn't allow the behavior that Pampered Chef is allowing from Susan Key.

Susan made a purchase from my Etsy shop for a digital file. However, if you check in my video and attached screenshots, she downloaded the file, then proceeded to very rude because I am assuming she changed her mind. Because I wouldn't do a service for her that I do not offer, she then decided to write FALSE feedback then proceeded to talk quite rudely letting me know she was leaving bad feedback for not giving her what she wanted (in a sense, you can read the message for yourself to see) I have sent them to your customer service and am happy to provide them to anyone interested.

While my business transaction may not interest you, she is clearly using your name in her disgusting responses and actions, thus making your brand look quite bad. I know my consulting company would frown upon this behavior and the fact the Pampered Chef allows someone who is dishonest to use their name and act this way with such poor and dishonest business ethics is such a shame. You are a brand I did admire, but the behavior of your own consultant as I have shown is truly disgusting and disappointing.

When I first started buying Pampered Chef, the consultant was up front that COVID had an impact on the company. Shipping was 6 to 8 weeks and the best things were out of stock. 9 months later, things have improved! I usually get my orders within a week or 2 and the Stoneware is back in stock!

I have a few thousand dollars in this product that I had purchased over the years, I have host multiple parties and purchase from multiple consultants. Two days ago I order a can opener($25) online through a consultant friend and the page have multiple errors where I have to start the order three different times before it went through.
Yesterday I notice that I got charged $52 I contact the website and the Consultant that try to help me and I also call the *******2433 and a very nice guy who answer me after I explained, he put me on hold and when he come back he told me he tried to get an exception because some were somehow I was charged an expedite shipping and yes the product is arriving tomorrow but I have no rush for it, It all.
But they say no, is nothing they can do for me.
This is poor customer service is really not fair that I have been such a good client for so many years and they could not do anything for me when their own website was having problems that result in this mistake that I have to pay for. I will never by there product again I will try Princes House going forward

I have ordered from PC for many years BUT, I will never order a thing EVER again! Still waiting on October 1,2020 for an order placed on May 30,2020! NO communication from PC except a form letter thanking me for contacting them. It is a disgrace that they continue to take the customers money but, don't have the product to fulfill the orders! The BBB needs to get involved in this!

Covid has certainly revealed how little Pampered Chef really cares about their customers:
- Customer Service calls on hold for hours, then once through absolutely NO HELP!
- emails not addressed, just "form letter" responses
- most popular products out of stock yet they still expect people to host shows knowing neither hostesses nor guests can get what they want.
- No concessions for hostess to delay ordering their Hostess benefits until the stock is replenished
- AND if you do place an order, it's 6-8 weeks to get it?
WORST CUSTOMER SERVICE EVER